House Rules and Code Of Conduct


No outside food and drinks including alcoholic beverages are permitted during SMA presented events and/or lease events including but not limited to Concerts, Shows, Dance Competitions/Recitals.  

Follow the link for full details about SMA's CLEAR BAG POLICY

Follow the link for full details on SMA's CASHLESS CONCESSIONS


SMA presented event and lease event attendees are responsible for their own conduct, as well as the conduct of their guests or persons using their tickets. Venue staff strive to maintain an atmosphere where all in attendance can enjoy the event. Attendees and their guests in violation of the Customer Code of Conduct may be subject to ejection without a refund, arrest, and/or loss of ticket privileges for future events.

If someone’s behavior around you becomes disruptive or violates the Customer Code of Conduct, you can report the incident to the nearest usher or security person.

Our event security staff are trained to intervene when necessary and to use their best discretion to ensure attendees who ignore the Customer Code of Conduct don’t interfere with others’ enjoyment of the event. All SMA presented events will have a uniformed Law Enforcement Officer on duty and prepared to intervene when necessary and/or requested. 

  • Be respectful of patrons and staff.
  • Refrain from using foul/offensive language, fighting, obscene gestures, throwing objects, and engaging in other behavior detrimental to the experience of other patrons and artists.
  • Avoid blocking the view of other patrons.
  • Don't interfere with the event or the performers in any way.
  • Don't stand on seats or any other building structure.
  • Don't block the aisles.
  • Don’t occupy a seat or remain in an area for which you don’t possess a valid ticket. You must show staff your ticket if they request it at any time during the event.
  • Don’t jump on the stage or enter attempt to enter the staircases on either side of the stage.
  • Smoke in designated areas only.
  • Consume alcoholic beverages in a responsible manner.
  • Comply with requests from staff regarding the venue’s operational and emergency procedures.

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