• Weapons of any kind including, but not limited to, firearms, pocket/utility knives or other cutting instruments.
• This policy applies to every individual, even those with a concealed weapons permit (CCW).
• Any off-duty law enforcement officer who is attending an event and carrying a weapon is required to check in with a law enforcement officer on duty at the Auditorium.
• Smoking, vaping or the use of tobacco products inside SMA buildings is strictly prohibited.
• Outside food and beverage will not be permitted inside. *Guests may bring an empty water bottle for use of available water fountains inside the venue. 

• A bag check and/or electronic screening. Diaper bags are permitted only when the patron is accompanied by an infant.
• Those refusing an inspection will be denied entry.  
• Prohibited items discovered during a search must either be disposed of or returned to the patron’s vehicle. 
• Alcohol, weapons, illegal drugs or other items deemed dangerous or inappropriate may be confiscated and/or presented to law enforcement.
• Additional security restrictions may apply at the discretion of SMA management.

In an effort to offer our guests a faster, easier, and more convenient way to purchase all their favorite snacks, drinks, and alcoholic beverages, SMA concessions stands are completely cashless. Accepted forms of payment include Debit and Credit Cards, and/or Mobile Pay options such as Apple, Samsung, and Google Pay. 

• For expedited entry, prepare mobile tickets prior to entering the security line.
• Click here for a tutorial on how to access your mobile tickets. 
• Add your ticket(s) to your phone's "wallet" and have a fully charged battery.
• Screenshots cannot be used for entry.
• Follow the link below and/or follow us on social for more event and venue info and upcoming show announcements.
• For all questions about previously purchased tickets click here or contact Ticketmaster at 1-800-653-8000

• Open your email on your mobile phone and in the 'Search' bar enter the name of the show/event. TM will send an email notification when your mobile tickets are ready to access. To keep your purchase secure, TM typically releases access to mobile tickets within 72 hours of your event. 
• Don't forget to check your SPAM, TRASH, and/or alternate email inboxes when searching for TM emails.

• TRANSFER NOTIFICATIONS: If someone transferred tickets to you, you will receive an email from TICKETMASTER to accept the transfer. Don't forget to check your SPAM, TRASH, and/or alternate email inboxes when searching for TM emails.
• ACCEPTING A TICKET TRANSFER: Open your email and search for a TM transfer email and scroll down to see 'Accept Tickets' You will then need to login and/or create a TM account to complete the transfer.

• Check your mobile 'WALLET' on your phone. (Go to your apps and search 'Wallet') Login back in to TM under my events/my tickets and your mobile tickets will still be visible until after you've scanned in for the show.
• Open the Ticketmaster app or Ticketmaster.com, login to your account and go to "My Events' and see 'My Tickets" to view your tickets and bar codes.
• DELIVERY DELAYS: Some tickets are held for security reasons and won't show the bar code immediately.

• Open your email on your mobile phone and in the 'Search' bar enter the name of the show/event.

• NO, unfortunately not. SMA is a Ticketmaster exclusive venue and box office staff can ONLY access and/or print tickets purchased directly through TM and/or have been transferred to a TM customer account.